TERMS & CONDITIONS

 

General information

Juridisk navn

Organisationsform

CVR. nr.

Adresse (fra CVR registret), samt adressen for fysisk forretningssted, hvis der på det fysiske

forretningssted modtages klager (hvis de to adresser ikke er ens)

e-mailadresse

Telefonnummer

Etableringsår

 

Ved formidlingskøb (indsæt identitet og fysisk adresse på den erhvervsdrivende, der handles på

vegne af).

 

 

Payment

BLACK CAGE INDUSTRY accepts payment with PayPal.

Payment will be deducted when the item is shipped.

All prices are in DKK. Danish kroner and incl. VAT.

 

Delivery

Products are custom made on order and delivery time for the product is under each product in the web shop.

 

Warranty

Two years warranty is given under the Sale of Goods Act.

Right of complaint applies to defects in materials and/or fabrication.The complaint does not apply to errors or damage caused by improper operation of the product.

BLACK CAGE INDUSTRY will cover return costs to a reasonable extent.

Before return, contact is made to and complaints are sent to:

BLACK CAGE INDUSTRY
ADDRESS ROAD 4
9999 CITY NAME

In the event that a returned item does not appear, it is the customers responsibility to prove that the item is shipped. There is no obligation for refund if the customer has not saved the shipment receipt, if item is not returned or if item is damaged along the way.

Cancellation

There is no right to withdrawal on our products, as they on order are made specially for you.

 

Complaint

If you have a complaint about a product purchased in our web shop, please contact contact@blackcageindustry.com. If we fail to find a solution, you can file a complaint with the relevant board in your area if the conditions for this are met

If you are a resident of Denmark you can send your complaint to “Konkurrence- og Forbrugerstyrelsens Center for Klageløsning” here www.forbrug.dk.

If you are a consumer domiciled in another EU country, you can state your complaint in the EU Commission Online Complaints Platform. The platform can be found here: http://ec.europa.eu/consumers/odr/.

If you submit a complaint to any of the above locations, please provide our e-mail address: contact@blackcageindustry.com.

 

Privacy Policy

In order for you to enter into an agreement with us, we need the following information:

Name
Address
Phone number
Email address

We register your personal information for the purpose of delivering the item to you.

Personal information are registered with BLACK CAGE INDUSTRY and stored for five years after which the information is deleted.

When collecting personal information through our website, we ensure that it always happens with your explicit consent so that you are informed about exactly what information is collected and why.

We do not store customer information encrypted.

We do not transmit customer information encrypted.

Information provided to BLACK CAGE INDUSTRY is not disclosed or sold to third parties in any way and we do not record any personally identifiable information.

You are entitled to insight into what information is registered about you. You have these rights in accordance with the Personal Data Act and please contact BLACK CAGE INDUSTRY by e-mail contact@blackcageindustry.com.